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Quality Objectives QD1385 |
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PAGE: 1 of 1 |
REV. Nš: 01 |
ISSUE Nš: 02 |
DATE: 14-Aug-2023 |
QUALITY OBJECTIVES
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SI Nš |
Quality objectives |
Method of Measurement |
Frequency |
Targets |
References |
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Measurement matrix consisting of: |
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1 |
Customer Satisfaction |
Feedbacks |
Twice the year |
All Projects- Average >=3.3 (Individual criteria>= 3) |
QD1105 |
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Bombardier - Average >=3.4 |
QD1293 |
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2 |
I & M |
Monitor supplier ratings |
Half Yearly |
>=80% |
QD1114 |
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3 |
Production |
External errors |
Refer QD1184 |
Refer QD1184 |
QD1184 |
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4 |
Development of human resources |
Quality and Technical training |
Before end of probation period |
1st PPR: 60% |
QD1250 |
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2nd PPR:70% |
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